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☆ Unruly passengers were a problem before the pandemic. Now they’re even worse
▼ + stars: | 2024-01-24 | by ( Francesca Street | ) edition.cnn.com time to read: +18 min

Levels of unrulinessIATA classifies unruly behavior incidents into four levels. The latest available IATA data, from 2022, indicates most disruptive passenger incidents involved non-compliance, verbal abuse and intoxication. Passengers refusing to wear masks was a contributing factor to the rise in unruly incidents during that period. Ronaldo Schemidt/AFP/Getty ImagesOf the 5,981 unruly passenger incidents reported to the FAA in 2021, 4,290 were face mask-related. “If you are a potentially unruly passenger, do you really not become unruly because you saw some zero tolerance unruly behavior video?” he questions.

Persons: Philip Baum, Baum, “, ” Baum, stank, ‘ Philip, can’t, ’ ”, –, Susannah Carr, ”, There’s, Liz Simmons, Simmons, Ronaldo Schemidt, It’s, Kris Major, Mizuki Urano, ” John Franklin, Franklin, EASA’s, there’s, Aleksandra Kapela, Kapela, ” Kapela, Sta Rosa, restaffing, “ We’re, ” There’s, Philip Baum’s, Polly Hilmarsdóttir, Daniela Modnesi, Modnesi, it’s, Jim Vondruska, they’re, we’ve, EASA’s Franklin, EASA, “ We’ve Organizations: CNN, CNN Travel, Transport Security International Magazine, Management, International Air Transport Association, European Aviation Safety Agency, Federal Aviation Authority, FAA, American, European Union Aviation Safety Agency, International Civil Aviation Organization, Japan Airlines, Staffing, Aviation, European Transport Workers ’ Federation, FBI, TSA, Airlines, Dutch, KLM, Nippon Airways, ANA, American Airlines Locations: Oceania, AFP, Icelandair, Tokyo, Montreal, Europe, Texas

☆ ‘You are barrelling about the skies at 500 miles an hour.’ Why flight attendants want you to stop ignoring them
▼ + stars: | 2024-01-21 | by ( Francesca Street | ) edition.cnn.com time to read: +15 min

They were unanimous in their praise for the JAL crew and how they’d seemingly expertly executed their training. He praises the JAL crew for their apparent quick thinking under pressure on January 2. Wirestock/iStockphoto/Getty ImagesFor Japan Airlines, the message that cabin crew are safety experts is delivered via the airline’s inflight safety video. According to Urano, there was some discussion about developing a Japan Airlines safety video starring Doraemon, the Japanese manga cat. Henderson says that as cabin crew, he couldn’t be more familiar with airline safety briefings.

Persons: Mizuki Urano, “, ”, Urano’s –, Urano, Kris Major, ” Major, Nicky Loh, he’s, there’s, ’, ” Urano, Doraemon, Rich Henderson, ” he’s, ” Henderson, won’t, Henderson, you’ve, they’ve, it’s, Igor Vershinsky, Major Organizations: CNN, Japan Airlines, JAL, Former Japan Airlines, Japan Coast Guard, CNN Travel, Alaska Airlines ’ Boeing, Singapore Airlines, Bloomberg, Getty, International Civil Aviation, Safety, Air Transport Association, – Locations: Japan, London, British, Singapore

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